Effective Date: October 10, 2025

Introduction

Total Alignment and Precision Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Company name and job title
• Vehicle information (make, model, year, VIN)
• Payment and billing information
• Service history and preferences
• Communications with us

Automatically Collected Information

• When you visit our website, we may automatically collect:
• IP address and browser type
• Device information
• Pages viewed and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our alignment and precision services
• Process appointments and service requests
• Communicate with you about services, appointments, and updates
• Process payments and maintain billing records
• Send marketing communications (with your consent)
• Respond to inquiries and provide customer support
• Analyze and improve our website and services
• Comply with legal obligations
• Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our business (payment processors, scheduling software, email services)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you authorize us to share information

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access, correct, or update your personal information
• Request deletion of your personal information
• Opt-out of marketing communications
• Disable cookies through your browser settings
• Request a copy of your information

To exercise these rights, please contact us using the information below.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date.” Your continued use of our services after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Total Alignment and Precision Services
814-648-0024
Office@TotalPrecision.us

Last Updated: October 10, 2025